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APOLO IPTV GROUP : TERMS OF SERVICE

apolo iptv

BY USING APOLO IPTV PRODUCTS, YOU AGREE TO THESE GENERAL TERMS AND CONDITIONS

These Terms and Conditions (“Terms”, “Agreement”) form a legally binding agreement between the Website Operator (“Website Operator”, “we”, “us”, “our”) and you (“User”, “you”, “your”). This Agreement governs your access to and use of our website and IPTV services provided under apolo iptv (“Services”). If you do not agree to these Terms, you must not subscribe to or use the Services.

1) Definitions

For clarity in this Agreement:

  • “Services” means the IPTV subscription service, access credentials, and any related features offered by apolo iptv.

  • “Subscription” means a paid plan that grants access for a defined duration and connection limit.

  • “Content” means channels, streams, EPG, and any VOD elements made available through the Services.

  • “Account” means your subscription profile created using your purchase details and access credentials.

2) Eligibility and User Responsibilities

By using apolo iptv, you confirm that you have the legal capacity to enter into this Agreement under the laws applicable to you. You are responsible for ensuring that your use of the Services complies with local rules and regulations in your jurisdiction. You acknowledge that laws may differ between countries, and compliance is your responsibility.

You agree to provide accurate information when purchasing a subscription and to keep your access credentials confidential. You are responsible for all activities conducted through your Account.

3) Jurisdiction and Applicable Law

Although our Services may be available to customers in the European Union (EU) and other regions, we are a company registered outside the EU. Our business practices and service operations may not adhere to local EU consumer laws that apply to EU-based companies.

This Agreement shall be governed and construed in accordance with the laws of the country where the company is registered, without regard to conflict of law principles. Any disputes shall be handled under that jurisdiction, unless mandatory legal provisions state otherwise.

4) Service Description and Availability

The Services provided by apolo iptv are delivered “as is” and “as available.” Availability may vary due to maintenance, server load, upstream provider interruptions, technical issues, and factors outside our reasonable control.

We may modify, update, suspend, or discontinue parts of the Services at any time to maintain performance, improve stability, or address operational needs. We do not guarantee uninterrupted service, specific channels, or permanent availability of any particular Content.

5) Plans, Billing, and Renewals

When you purchase a subscription with apolo iptv, you select a plan duration and a connection limit (the maximum number of simultaneous streams). You agree that:

  • You are responsible for selecting the plan that matches your needs.

  • The number of connections is enforced, and exceeding it may lead to access limitations.

  • Renewals are your responsibility unless explicitly stated otherwise at checkout.

Prices, plan structures, and promotional offers may change over time. Any change typically applies to future purchases or renewals, not an active subscription, unless required for security or operational reasons.

6) Refunds and Money-Back Guarantee

Refunds are issued at our discretion, based on the existence of a valid reason. Refunds are not automatic in the event of service problems and are not guaranteed under any circumstances. Any money-back guarantee mentioned on our website is subject to this Agreement and our refund rules.

Exclusions from Reimbursement

The following situations are generally not considered valid grounds for a refund under apolo iptv:

  • Lack of certain channels or channel availability changes

  • Incorrect channel content or unexpected programming

  • Full HD (FHD) and 4K quality concerns (as quality depends on multiple factors)

  • Discrepancies or problems with the Video On Demand (VOD) library

  • Temporary buffering, service downtime, or short interruptions

  • Inaccuracies or problems with the Electronic Program Guide (EPG)

  • Inability to configure Services due to device/app limitations

  • Unsupported devices, platforms, or outdated apps

  • Slow or unstable internet speeds due to user network conditions

  • Subscription renewals after service has been delivered

Note: VOD is offered as a complimentary feature and cannot be considered guaranteed or used as a basis for refunds.

7) Reseller Credits and Add-On Services

  • Reseller credits purchased for the purpose of reselling Services are non-refundable.

  • Additional services, add-ons, or options added to your subscription are non-refundable.

By purchasing credits or add-ons from apolo iptv, you acknowledge that these are delivered as digital service entitlements and may be consumed immediately, which is why they are excluded from refunds.

8) Legal Liability and Compliance

You are solely responsible for ensuring that your use of apolo iptv is lawful in your country. You assume all legal liability that may arise from your use of the Services. We do not provide legal advice and do not represent that the Services are lawful in every jurisdiction.

9) Acceptable Use Policy

You agree not to misuse apolo iptv or the website. Prohibited activities include, but are not limited to:

  • Sharing, selling, lending, sublicensing, or distributing access credentials

  • Using the Services outside the intended personal-use scope

  • Attempting to bypass connection limits or access controls

  • Retransmitting streams, recording for redistribution, or public broadcasting

  • Interfering with service infrastructure, scraping, or attacking our systems

  • Using abusive, harassing, or threatening language toward staff or support

The Services are intended for personal use within your household or your personal device usage. Any unauthorized sharing—such as credential sharing or multiple simultaneous logins beyond your plan—may result in enforcement actions.

10) Account Suspension and Termination

We reserve the right to suspend or terminate your Account without notice if you:

  • violate any part of this Agreement

  • engage in behavior we deem harmful to operations or reputation

  • abuse the Services, retransmit content, or attempt unauthorized access

  • act disrespectfully toward staff or support

Suspension or termination may be permanent, and in such cases you may lose access without refund, especially where violations are involved.

11) Network Restrictions and ISP Interference

In certain countries, Internet Service Providers (ISPs) may implement restrictions that affect access to streaming services. These measures may be dynamic and can change during major events.

apolo iptv has no control over ISP actions, local network policies, routing issues, or third-party restrictions. We are not responsible for interruptions caused by these factors, and such interruptions generally do not qualify for refunds or money-back guarantees.

12) Disclaimer of Warranties

To the fullest extent permitted by applicable law, apolo iptv disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or that specific channels, categories, or features will be available at all times.

13) Limitation of Liability

To the maximum extent permitted by law, apolo iptv shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or service interruption.

If liability is found despite the above, our total liability for any claim relating to the Services shall not exceed the amount you paid for the most recent subscription period, unless mandatory law requires otherwise.

14) Changes to These Terms

We may update this Agreement from time to time. When changes are made, we will update the “Last updated” date at the end of this page. Your continued use of apolo iptv after changes take effect constitutes your acceptance of the updated Terms.

15) Contact

For questions related to this Agreement, billing, or account issues, contact apolo iptv through the official support channel available on our website.

Last updated: 09/02/2026