APOLLO TV GROUP : PRIVACY POLICY

BY USING IPTV Apollo PRODUCTS, YOU AGREE TO OUR PRIVACY POLICY

This Privacy Policy (“Policy”) explains how we, the website operator (“Website Operator”, “we”, “us” or “our”), collect, use, protect, and disclose information when you access our website and use our IPTV services (“Services”). This Policy is designed to be clear and transparent, so you understand what information we collect, why we collect it, and what choices you have.

By visiting our website, creating an account, subscribing, contacting support, or otherwise using the Services, you acknowledge that you have read and understood this Policy and agree to its terms.

1) Who We Are

We operate the website and provide IPTV-related subscription services under the brand IPTV Apollo. We take privacy seriously and aim to keep data collection minimal. Our approach is based on providing the Services effectively while respecting user anonymity as much as possible.

2) Key Privacy Principles

We built Apollo Group TV around a few simple principles:

• Minimal data collection: We only collect what we need to deliver the Services and support you.

• No selling of personal data: We do not sell or rent your personal information.

• Security by design: We implement safeguards to protect data from unauthorized access.

• Transparency: We explain what we collect, how we use it, and how long we keep it.

• User control: You can request access, correction, or deletion where applicable.

3) What Information We Collect

A) Information You Provide

To create and manage your subscription, we may collect the following:

1. Email address
   Used to deliver service information, send subscription-related notices, provide customer support, and respond to inquiries.

2. Country
   Used to optimize the Services based on location (for example, improving regional performance and support).

We do not require your name, address, or phone number to use the core Services.

B) Support Communications

If you contact support, we may receive and store the information you choose to share (for example: your email, your message content, and any troubleshooting details). We recommend that you avoid sending sensitive personal data in support tickets.

C) Service and Security Logs (Limited)

Like most websites and online services, our servers may automatically process limited technical data for security and reliability purposes, such as:

• device and browser type

• general connection information (e.g., timestamps, pages requested)

• error logs and performance diagnostics

This information is used to keep the website stable, prevent abuse, and diagnose issues. We do not aim to use these logs to personally identify users.

4) What We Do NOT Collect

To keep privacy strong, IPTV Apollo aims to avoid collecting unnecessary personal data. In particular:

• We do not ask for your full name, physical address, or date of birth to run the core Services.

• We do not intentionally collect “sensitive” personal information (such as health details, political views, or biometric data).

• We do not build advertising profiles or sell user information.

5) How We Use Your Information

We use the information we collect only for legitimate service-related purposes, including:

• Providing the Services: setting up subscriptions, managing access, and maintaining service continuity for IPTV Apollo.

• Communicating with you: sending activation messages, subscription updates, important notices, and responding to support requests.

• Improving performance: using country information and technical diagnostics to optimize stability and streaming experience.

• Security and fraud prevention: protecting the website and Services from misuse, attacks, and unauthorized activity.

• Legal compliance: meeting legal obligations when applicable.

We do not use your personal information for unrelated marketing activities without a valid basis or consent where required.

6) Legal Basis for Processing

Depending on your location and applicable laws, we process information under one or more of the following bases:

• Contract necessity: to deliver the subscription services you request through IPTV Apollo.

• Legitimate interests: to secure, maintain, and improve the Services and prevent abuse.

• Legal obligations: when we must comply with lawful requests from authorities.

• Consent: where required for a specific activity (for example, optional communications).

7) Cookies and Tracking Technologies

To maintain anonymity and reduce tracking, our website is designed to operate without cookies or similar tracking technologies wherever possible. We do not deploy third-party advertising trackers intended to follow you across websites.

If this approach changes in the future, we will update this Policy and clearly explain what technologies are used and for what purposes.

8) Sharing and Disclosure of Information

A) No Sale or Rental

IPTV Apollo does not sell, rent, or trade your personal information.

B) Limited Sharing for Service Operation

In some cases, we may rely on service providers (for example, hosting or infrastructure partners) to operate the website. These providers may process limited data on our behalf only to deliver the Services, and they must follow appropriate confidentiality and security obligations.

C) Legal Requirements

We may disclose personal information if required to do so by law, regulation, or legal process, or if disclosure is necessary to:

• comply with lawful requests

• protect our rights or property

• prevent fraud or abuse

• protect the safety of users or the public

We aim to disclose only what is legally required and appropriate.

9) Data Security

We use security measures intended to protect your information, including administrative, technical, and organizational safeguards. These may include encryption and access controls where appropriate.

However, no method of transmission over the Internet or electronic storage is 100% secure. While IPTV Apollo works hard to protect data, we cannot guarantee absolute security. You also play a role in keeping your account safe by using a strong email password and not sharing subscription details publicly.

10) Data Retention

We retain personal information only for as long as necessary to:

• provide the Services and manage your subscription

• respond to support requests

• comply with legal obligations

• resolve disputes and enforce agreements

Typically, we keep your email and country while your subscription is active and for a limited period afterward if needed for support, accounting, or compliance. When information is no longer needed, we delete it or anonymize it when feasible.

11) Your Privacy Rights

Depending on your country and applicable privacy laws, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Delete your information (where legally allowed)

• Object to certain processing or request restrictions

• Withdraw consent (where processing is based on consent)

To make a request, contact us using the method provided in the “Contact” section. For security, we may ask you to verify that you control the email associated with your subscription.

12) International Data Transfers

Our infrastructure and service providers may be located in different countries. This means your information may be processed outside your country of residence. When such transfers occur, IPTV Apollo takes steps intended to ensure appropriate safeguards are in place, consistent with applicable laws.

13) Third-Party Links

Our website may contain links to third-party websites or resources. This Policy does not apply to third-party sites. If you click a third-party link, you should review that site’s privacy practices separately.

14) Children’s Privacy

Our Services are intended for general audiences and not specifically directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to IPTV Apollo, please contact us so we can take appropriate steps.

15) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. If we make changes, we will revise the Policy and update the “Last Updated” date below. We encourage you to review this Policy periodically to stay informed.

16) Contact Us

If you have questions about this Policy, privacy practices, or want to exercise your rights, please contact IPTV Apollo support through the official support channel listed on our website.